Hello, I'm
Jon
Cybersecurity Analyst/
Engineer (Purple Team)
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About Me
Experience
2+ Years in IT
11+ Years in EMS
Projects
5 Completed
Certs
Network+
Jamf 200
Hello everyone! My name is Jon and I’m a career changer. After 11+ years in EMS as an EMT and Paramedic, I decided to change careers to go back into IT and tech. I have taken an interest in Cyber Security as well as Cloud as I see that to be the way things will be going into the foreseeable future. So why not learn more about going into CloudSec?
I also started a YouTube Channel to make more tech-related videos of projects that I am working on as well as a Twitch Channel to interact and create a community of like-minded gamers and tech enthusiasts.
I’m also getting more into Cybersecurity again. I’m preparing for my CompTIA Security+ exam and delving into Penetration Testing on TryHackMe.
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MY SKILLS
Programing Languages: HTML CSS, Javascript, Python, Bash
Databases and Tools: Firebase, GitHub, VSCode
Platforms: Microsoft Windows, macOS, Linux
Networks: Ubiquiti, TCP/IP, Subnetting, VLAN
Miscellaneous: Zendesk, Jira, Splunk, Zoom, Slack, Google Workspace, Okta, Connect Fonts, Jamf Pro, ServiceNow, RingCentral
Certifications: CompTIA Network+, Jamf Certified Technician (Jamf 200), Google CyberSecurity Certificate
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MY TIMELINE
2023 - Present
Help Desk Technician (Contractor) - Fluidra NA
Perform onboarding and offboarding duties which includes creating user accounts and disabling user accounts in Okta placing the new users into the correct groups. Once created, I place the new user into the correct Organization Unit in Microsoft Active Directory as well as assign and remove Microsoft licenses to the new user in Microsoft 365 Admin. I also create, remove, administer, new user accounts and phone numbers in RingCentral. I work on break/fixes on mainly PCs as well as work and create tickets in the ServiceNow ticketing system.
2022 - 2023
Systems Administrator - Liquid Agency
Performed onboarding/offboarding, upgrades, and updates for 85+ users and devices consisting of MacBooks, printers, and other peripherals. Provided end-user support for all employees from the executives to independent contractors. Created documentation for the end-users whenever we release new software or need to update software. Was responsible for implementing a plan to upgrade a fleet of 85+ MacBooks to macOS Monterey utilizing Jamf, bash scripting, and Erase-Install saving 2 hours per MacBook for the IT department. Designed and implemented the transition of all Liquid Agency MacBooks from Universal Type Client to Extensis Connect Fonts utilizing Jamf and bash scripting saving another 2 hours per MacBook for the IT department. Researched and contributed to a project to populate Jamf Pro with local users while also utilizing the Okta LDAP client saving several hours of data entry.
2011 - 2022
EMT/Paramedic - American Medical Response
Provided emergency Basic and Advanced Life Support medical services to the citizens of Clackamas and Multnomah counties in the Portland Metro area.
2020 - 2021
Technical Solutions Engineer - Act-On Software
Assisted customers with troubleshooting connectivity issues between their Customer Relations Management software and the Act-On platform. Assisted customers with setting up the needed DNS records (DKIM, SPF, CNAME) in order to successfully allow Act-On to send emails and display landing pages. Interacted with the Engineering department to track bugs using Jira and Splunk. Contributed in the documentation for Act-On Software's Automated Programs functionality.
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MY PORTFOLIO
